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Known Issue: Capture Device Freeze with Multiple Instances (7.7.x)

Known Issue: Capture Device Freeze with Multiple Instances (7.7.x)

Affected Versions:

  • WATCHOUT 7.7.0

  • WATCHOUT 7.7.1

Not affected: WATCHOUT 7.6.3 and earlier.

 

Symptom

When you place 3 or more cues referencing the same capture device (live input) on the same display machine, all instances of that feed freeze after 3-4 seconds. Reducing to 2 instances resolves the issue immediately.

  • No error messages or warnings are displayed

  • Affects all capture types: NDI, local capture cards (Magewell, Datapath), SDI input

  • The issue is per-display-machine - using the same input on different machines is fine

Status Confirmed and reproducible by Dataton. The issue is on the bug fix list and will be resolved in a future update.

Workaround

  • Stay on WATCHOUT 7.6.3 for setups requiring 3+ instances of the same live input on one machine.

  • Alternatively, limit to 2 instances maximum per capture source per display machine.

Updates

This article will be updated when a fix is released.